Tone at the Top

In 2016, I was asked to write a chapter for a new British book titled Conduct Risk: A Practitioner’s Guide, on the root causes of conduct risk and how it manifests itself.  I was writing primarily about financial institutions from an operational risk perspective, but my conclusions about those questions apply equally to governance issues in both the public and private sectors.  Here, I want to identify what I saw as the root causes in 2015-2016 and provide several current examples that are destabilizing our country.